Terms of Service

Last Updated: February 20, 2025

Welcome to Digital Flow Media LLC ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website https://digitalflowmediallc.com ("Website") and any services we provide, including but not limited to web development, digital marketing, and consultation ("Services"). By accessing or using our Services, you agree to these Terms.

Please read them carefully.

1. Use of Our Services

You agree to use our Website and Services for lawful purposes only. You must not misuse our Services or Website in any way that could harm Digital Flow Media LLC or impair other users' access or enjoyment.

You may not:

  • Interfere with the security or functionality of the Website

  • Attempt unauthorized access to any part of the Website or systems

  • Use our content or services to violate any local, state, national, or international law

2. Service Terms

When you hire us for web design, marketing, or consultation, a separate service agreement or contract may apply. This will include deliverables, timelines, fees, and payment terms. All projects begin with mutual understanding and written confirmation (such as a proposal or signed contract).

We reserve the right to refuse service to anyone, for any reason, at any time.

3. Payments and Fees

Payment terms are outlined in the project proposal or invoice you receive. Unless otherwise agreed, payment is due upon receipt of the invoice.

Late payments may result in suspension of services and additional fees. We reserve the right to pursue unpaid balances through legal channels or collections.

4. Intellectual Property

All content, including but not limited to website design, graphics, code, marketing materials, and branding created by Digital Flow Media LLC, remains our property unless stated otherwise in writing.

Upon full payment, you are granted a non-exclusive, non-transferable license to use the final deliverables for your own business purposes.

5. Client Responsibilities

You agree to:

  • Provide accurate, complete, and timely information needed to complete your project

  • Respond to communications within a reasonable timeframe

  • Make timely payments as agreed

  • Failure to cooperate may delay project delivery or result in additional charges.

6. Confidentiality

We respect your privacy and any confidential information shared with us during the course of a project. We will not disclose any proprietary or sensitive business information without your consent.

Likewise, you agree not to share our strategies, methods, or internal documentation without our written permission.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available." We do not guarantee that the Website or our Services will be error-free or uninterrupted.

While we strive to achieve your goals, we make no warranties or guarantees regarding performance, traffic, or financial results from using our services.

8. Limitation of Liability

To the fullest extent permitted by law, Digital Flow Media LLC will not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data loss, or business interruption, resulting from your use of our Website or Services.

Our total liability for any claim arising from your use of our Services is limited to the amount you paid us in the three months prior to the event giving rise to the claim.

9. Termination

We reserve the right to terminate or suspend access to our Services at any time, with or without cause or notice. If you violate these Terms, your access to our Services may be terminated immediately.

Upon termination, any outstanding fees will still be due and payable.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts of Madison County, Kentucky.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Website or Services after changes are made indicates your acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms or our Services, you can contact us at:

Digital Flow Media LLC

212 N. 2nd St. Ste 100

Richmond, KY 40475

📧 Email: contact@digitalflowmedia.com

🌐 Website: https://digitalflowmediallc.com